Got Questions?
FREQUENTLY ASKED QUESTIONS
Everything you need to know before your Time Mission adventure. Can't find what you're looking for? Contact us directly.
Before You Visit
What should I know before visiting Time Mission?
Book through the venue location page, wear comfortable clothing and closed-toe shoes, review the age/team rules, and use group-event pages for parties or private events.
Read the full pre-visit guidance
Before visiting Time Mission, guests should book through the location page for the venue they plan to attend and review that page for current hours, ticket options, and group packages. Mission sessions are built for teams, repeat attempts, and a mix of physical, skill, logic, and coordination challenges. Age rules are important: younger players may need an adult present, while older children and teens can often participate more independently depending on the venue policy. Comfortable clothing and closed-toe shoes are recommended because several missions involve movement, balance, or fast reactions. Larger groups can usually split into teams, rotate through missions, and compare scores. For birthdays, corporate events, school trips, or private events, use the group-event pages or contact form so Time Mission can match the visit format to the group size and occasion beforehand.
General
Sessions come in 60, 90, or 120 minutes. More time = more portals to conquer. Pick your adventure.
Time Mission is perfect for ages 6 to 106! Kids 6–13 need an adult in the group. Ages 14+ can play on their own.
Teams are between 2 to 5 players. Bigger crew? If you come with more than five people, we will simply break you into multiple teams and you play against each other for bragging rights.
We recommend it, especially on weekends. Walk-ins are welcome based on availability, but booking online guarantees your spot.
Missions are individual challenge rooms, each with a unique puzzle or mission to solve. Every mission takes 1–5 minutes, and you can play them in any order or replay your favorites.
25–30 depending on your Time Mission location. Most groups tackle 15–20 missions in a 90-minute session.
It's a mix. Some missions are brain teasers, others get you moving (throwing balls, dodging lasers, pressing buttons). Your team picks which portals to play, so you control the intensity. Meters outside each room show what skills you'll need before you walk in.
Yes, parking is available at most Time Mission locations except Philadelphia. For our Philly guests, we recommend public transit, rideshare, or nearby paid garages and street parking.
Yes, free small lockers are available. Space can fill up on busy days, so we recommend bringing as little as possible.
Closed-toe shoes required (no sandals). Sneakers and flexible clothing are your best bet since about half the portals get physical.
Your session starts at your booked time, so arriving 10–15 minutes early is recommended. Groups of 30 or more should arrive 30 minutes early. Late arrivals may be rebooked or have a shorter session.
Absolutely. We offer group packages for birthdays, team outings, and private events. Check out our Groups & Events page or contact us for details.
Details vary by location. Contact your nearest Time Mission for specifics.
Details vary by location. Contact your nearest Time Mission for specifics.
Yes. Each mission room is yours and your team's only, no strangers mixed in. Replay any challenge as many times as you want to chase that high score, as long as no one else is waiting.
Yes, everyone entering the portal area needs a signed waiver on file. For players under 18, a parent or legal guardian must sign.
Absolutely. We love supporting our community. Discount amounts depend on group size, date, and time. Reach out and we'll work something out.
Yes, 10% off with a valid military ID. Since we need to verify the ID in person, this discount is walk-in only, not available on advance reservations.
Absolutely! Time Mission is built for share-worthy moments, perfect for social posts and saving memories. At the end of every session, your group also gets a photo op in our Time Machine.
Groups
The easiest way is to book group tickets directly through our online system. Just select your location, pick a date, and add your group. For larger or custom events, submit an event request and our team will be in touch.
The minimum is two players. For private events and venue rentals, most locations can have up to 125 simultaneous players. Submit an event request to learn more.
Yes! Party room availability and packages vary by location. You can book group tickets for the gaming experience and add a party room, or submit a custom event request for the full package.
Absolutely. We regularly host corporate outings, team building events, and groups of up to 125. Submit an event request and our team will create a custom package for your needs.
Gift Cards
No! Time Mission gift cards never expire. The recipient can use them whenever they're ready for their adventure.
Gift cards can be used for general admission tickets, birthday party packages, corporate events, and any merchandise at our locations.
Yes! You can check your balance at any location or by contacting your location's customer service team.
Gift cards are non-refundable but they never expire, so the recipient can use them whenever they're ready!
Birthday Parties
It varies by location. Most venues have seating areas for cake and snacks, a few are mission-only. When you request a quote, we'll walk you through what your specific location offers — including any food, drink, or add-on packages available there.
Time Mission is perfect for ages 6 to 106. Kids 6–13 need an adult in the group. Ages 14+ can play on their own. Adult birthdays and milestone events are a big part of what we do too.
Three to four weeks is the sweet spot for weekend parties — weekend slots fill fastest. Weekdays are usually available with a week's notice.
Food and drink offerings vary by location. Most locations without food or beverages will let you bring your own if you rent a party room. Please confirm what's available at your selected location when you book.
A small deposit holds your date. Full details — including reschedule windows — are included in the booking confirmation we send once you request a quote.
Corporate Events
From 8-person team offsites up to 125 full-venue buyouts, depending on the location. Send us your headcount and we'll confirm what's possible at your chosen venue.
Yes — most locations offer full-venue buyouts. Pricing and availability vary by location. Request a quote and we'll walk you through buyout options.
Varies by location. Some venues have full concessions and catering packages; others are BYO-friendly. We'll confirm what's available at your selected location when you book.
Custom branding, signage, and event personalization options depend on the location and event size. Full-venue buyouts generally have the most flexibility — let us know what you have in mind.
Three to four weeks is typical for weekday team events. For peak corporate season (Q4, end-of-summer) we recommend six to eight weeks out.
Absolutely — most of our venues are near restaurants and bars. We can suggest partners near your selected location when you book.
Private Events
Varies by location, but most buyouts start around 40–60 guests. Send us your size and we'll confirm what works at your chosen venue.
Custom pricing based on venue, date, duration, and headcount. Request a quote and we'll send a detailed proposal.
Yes — most buyouts include options for branded signage, custom welcome experiences, and sometimes mission personalization. Let us know what you have in mind.
Catering and bar options vary by location. Some venues have full in-house packages, others allow you to work with outside caterers. We'll walk you through what's available when you book.
Most locations can accommodate buyouts during standard operating hours plus extended or after-hours slots. Extended hours may carry additional cost.
We can coordinate AV basics in-house and work with outside vendors for larger activations, entertainment, and custom experiences. Let's talk through what the event needs.
Holiday Parties
For December 1 through December 23, we recommend booking six to eight weeks out. Weekday slots are typically more available than weekends.
From 10-person small teams up to 125+ full-venue buyouts, depending on the location. Let us know your count and we'll confirm what's possible.
Varies by location. Many venues have holiday-ready food and drink packages; others work with outside caterers. We'll share what's available at your selected location.
Most locations can accommodate gift exchange space and festive add-ons, depending on venue setup. Let us know what you're planning.
Yes — most locations offer buyouts for larger holiday parties. Pricing and availability depend on the location and date.
Time Mission is perfect for ages 6 to 106! Kids 6–13 need an adult in the group. Ages 14+ can play on their own. Perfect for mixed-age family holiday parties.
School Field Trips
From 10-student small groups up to 125+ depending on the venue. Tell us your class size and we'll confirm what's possible at your chosen location.
Chaperone ratios depend on grade level. Generally, one adult per 8–10 students for elementary groups and one per 15 for middle/high school. Chaperones are typically free or discounted.
Yes — weekdays are our most flexible days for field trips. Morning and afternoon slots both available.
Missions cover physics, logic, problem-solving, and teamwork. We can provide an educator info packet that connects the experience to science, math, and social-emotional learning standards.
Varies by location. Some venues have nearby lunch spots or drop-off zones; others recommend a boxed lunch before or after. We'll share location-specific logistics when you book.
Ages 6 and up. Kids under 14 need adult supervision in the group (which chaperones cover).
Bachelor / Bachelorette
Anywhere from 6-person small crews up to 30+ party squads. Most locations can comfortably host a standard bachelor/ette group.
At most locations, yes — drink packages and bar options vary by venue. We'll confirm what's available when you request a quote.
Whatever you want. Sashes, matching shirts, custom tees — if it's fun and mission-friendly (no heels or open toed shoes for missions), we're into it.
Absolutely — most of our venues are in entertainment districts with plenty of dinner and drink options nearby. We'll share recommendations when you book.
Three to four weeks is typical for weekend slots. Popular wedding seasons (spring, summer, fall) fill faster — book earlier if you can.
Decoration and party-favor options depend on the location. Some venues have designated staging areas, others are mission-only. Let us know what you have in mind.